Young people need to be ‘heard’ and that is the core of the Counselling Service we offer at BYHP. As Counsellors, we are trained to listen to our clients, to put ourselves in their shoes and to put aside our own preoccupations. Sometimes this can be a difficult experience because it means being in touch with
the young person’s pain. We are trained to be aware of non-verbal communication like body language and to listen to the feelings behind what a young person is saying. We are always non-judgemental and respectful towards the young person. Being heard in this way enables a young person to feel accepted and valued for who they are and helps to improve their sense of self-esteem.
Mediation at BYHP is a process in which people learn to ‘hear’ each other. We offer mediation to families when relationships are breaking down and there is a risk that the young person will become homeless. We support both the parent and the young person individually at first and then when they are ready, they come together for a mediation meeting. As mediators, we are impartial and our role is to facilitate communication and the ability to see things from the other person’s point of view which is crucial to reaching an agreement. Each person has the opportunity to say how they feel and to be listened to without being interrupted. Being ‘heard’ is an empowering experience for both the young person and the parent and something that they can continue with after mediation has finished.
If you feel you or someone you know could benefit from a trained counsellor or mediator’s help, please contact us for more information or to book an appointment.
01295 259 442
2 Chandos Close, Banbury, Oxfordshire, OX16 4TL
Ros Jones MBACP
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